Dial Peer
MARKETS / UCAAS & CCAAS

UCaaS & CCaaS solutions.

Seats are the product; PSTN is the cost line. UCaaS platforms need global reach for thousands of tenants from one connection. Contact center platforms live and die on answer rates — which makes CLI integrity and route quality a revenue issue, not a network detail.

01UCAAS — THE COST LINE

Global PSTN reach without a carrier department.

Every UCaaS tenant expects calling to everywhere; nobody funds you a carrier-relations team to negotiate it. One interconnect to the exchange covers international termination across 1,300+ destinations, priced off one normalized list, with supplier changes that never touch a contract.

  • One trunk covers all tenants' international termination
  • Per-destination supplier choice by price, quality, or both
  • No bilateral vendor management — the exchange agreement covers the market
  • Margin visibility per destination against one normalized price list
02CCAAS — THE ANSWER RATE

Outbound economics start at the answer rate.

A dialer's economics are a function of ASR — and in 2026, answer rates are a function of caller-ID reputation as much as routing. Calls that arrive with degraded or unverifiable CLI get labeled and ignored. The exchange sells routes typed and monitored by CLI delivery, so what you bought is what arrives.

CLI

CLI-typed routes

Routes are sold and continuously verified by CLI type. A route bought as CLI is measured as CLI — silent downgrades surface in its rating.

ASR

Quality data per route

Live ASR/ACD per route before you commit dialer traffic — and the same metrics on your own traffic after.

SCALE

Campaign elasticity

Concurrency scales on the same single interconnect — campaign peaks don't require emergency vendor hunts.

ATTEST

Attestation-aware

Outbound reputation depends on signing and attestation practices end to end. Raise your STIR/SHAKEN requirements during onboarding — route options are matched to them.

One interconnect. Every carrier. Zero credit risk.